Legal

Terms of Use

Effective November 11, 2026

1. These terms

These terms are an agreement between you and Hecano LLC, a California limited liability company (“Hecano”, “we”, “us”), about the Wherelo app for iPhone and iPad and this website. By using Wherelo you agree to them. If you do not agree, please do not use the app.

2. Your licence to the app

Wherelo is licensed to you, not sold, under Apple’s Licensed Application End User License Agreement (the “Standard EULA”), which is part of these terms. These terms add to the Standard EULA. If the two conflict on a point the Standard EULA covers, the Standard EULA applies.

3. Your photos and films

Everything you put into Wherelo and everything you make with it stays yours. Wherelo works on your device, and we do not receive your photos or films. The Privacy Policy explains this in full.

You are responsible for the photos and videos you use and for the films you share, including having the right to use them and respecting the people who appear in them.

4. Music, artwork and maps

The soundtracks, sample film, illustrations and designs in Wherelo belong to Hecano. You may share the videos you make with Wherelo, including the soundtrack as part of those videos. You may not extract the music or artwork to use on its own, and you may not resell or redistribute the app or its parts.

Detailed maps, place names and road routes are provided by Apple Maps and are subject to Apple’s terms.

5. Suggestions, not records

Wherelo suggests trips from the dates and locations saved in your photos. Those suggestions, and the place names, maps and routes in a film, may be incomplete or wrong. Routes by plane, train or boat are drawn as approximate connections. Do not rely on Wherelo as a record of travel or for navigation.

6. Free use and purchases

Finding trips, editing, and watching films in the app are free. A free video is a 30-second cut at 720p with the Wherelo mark. A purchase unlocks the video at the film’s own length, in 1080p, without the mark. The app offers:

• One film. A single payment that unlocks one film. The unlock belongs to that film. If you delete the film, the unlock ends with it.
• Every film, for a year. A subscription that unlocks every film while it is active. See section 7.
• Every film, forever. A single payment that unlocks every film for as long as Wherelo is available, on devices signed in to the Apple Account that bought it.

The price is shown in the app, in your currency, before you buy. Purchases are made through the App Store and processed by Apple under Apple’s terms. Apple, not Hecano, decides refunds; you can request one at reportaproblem.apple.com. Use Restore purchases in the app to recover a purchase on a new device.

We may change prices and what is offered. A change does not affect something you have already paid for, other than the renewal price of a subscription as described below.

7. The yearly plan

• The yearly plan lasts one year and is charged to your Apple Account when you confirm the purchase.
• It renews automatically for another year, at the price then in effect, unless you cancel at least 24 hours before the current period ends. Apple will notify you before a price increase takes effect, as its rules require.
• You can manage or cancel the plan at any time in your App Store account settings (Settings, your name, Subscriptions). Cancelling stops the next renewal; the plan stays active until the end of the period you paid for.
• Deleting the app does not cancel the plan.

8. Using Wherelo fairly

Please do not use Wherelo to break the law or to infringe someone else’s rights, and do not try to get around the purchase system, copy the app, or reverse engineer it, except where the law allows this despite these terms.

9. Changes and availability

We may update Wherelo, add or remove features, or stop offering it. We may also update these terms; the effective date above shows the latest version. If you keep using Wherelo after a change, the updated terms apply.

10. Warranty and liability

Wherelo is provided “as is” and “as available”. To the extent the law allows, Hecano makes no warranties about the app beyond those that cannot be excluded, and is not liable for indirect, incidental or consequential losses, or for lost data, arising from your use of Wherelo. The warranty disclaimer and limitation of liability in the Standard EULA apply. Nothing in these terms limits rights you have under consumer protection law that cannot be waived.

Wherelo reads your photo library but does not change your photos. Even so, keep a backup of anything you would not want to lose.

11. Governing law

These terms are governed by the laws of the State of California, United States, without regard to its conflict of law rules. Disputes will be brought in the state or federal courts located in California, unless the law where you live gives you the right to bring them elsewhere.

12. Contact

Hecano LLC
support@hecano.com